Outback Telecom Solutions - Connecting Australia

Outback Telecom Solutions ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose information collected through our site, which includes our online platform for purchasing prepaid mobile plans, mobile broadband, international calling services, and mobile devices, as well as our Lebara SIM card distribution and activation services.

Information We Collect:

We collect information you provide directly to us, such as when you create an account, purchase services, contact customer support, or participate in surveys. This information may include your name, email address, phone number, billing address, shipping address, payment information, and device information. We may also automatically collect information about your use of our online platform, including your IP address, browser type, operating system, referring URLs, and other similar data through cookies and other tracking technologies.

How We Use Your Information:

We use your information to provide and improve our services, process transactions, communicate with you, personalize your experience, comply with legal obligations, and protect our rights and interests. This includes using your information to fulfill your orders, respond to your inquiries, send you transactional emails (e.g., order confirmations), and provide customer support. We may also use your information for marketing purposes, such as sending you newsletters or promotional offers, but only if you have opted in to receive such communications.

Sharing Your Information:

We may share your information with third-party service providers who assist us with our business operations, such as payment processors, shipping carriers, and data analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. We do not sell your personal information to third parties.

Your Rights:

Under applicable data protection laws, you have certain rights regarding your personal information, including the right to access, correct, delete, restrict the processing of, and object to the processing of your personal information. You may also have the right to data portability. To exercise these rights, please contact us using the contact information provided below.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy:

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

If you have any questions about this Privacy Policy, please contact us at:

Outback Telecom Solutions
27 Flinders Street, Level 3
Adelaide, South Australia 5000
Australia

This Privacy Policy may be updated periodically. We will post any changes on our website. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.